I thought when my husband opened that package of turkey burgers and I saw the long, ver-dark-brown hair strand that, perhaps, I might get a coupon as a sort of peace offering. Yeah, that's right. A long strand of hair. Longer than any strand of hair on any family member in our house. Definitely didn't match our hair color. And in the raw meat of a turkey burger I had bought.
So I contacted Jenni-O about their sanitation issue. Customer service immediately responded to my concern and emailed me back. Then this showed up in the mail:
They mailed me two coupons AND a check to reimburse me for the cost of the turkey burgers. Wow!
Thank you, Jenni-O, for going above & beyond to ensure my satisfaction as a customer!!